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Support

How can we help?

Questions about paying with crypto, your card, or an order? Reach us directly — we usually reply within a few hours.

FAQ

Common questions

Tell us the amount you need, send crypto on Robinhood Chain, and Tyvo issues a card you check out with — a store gift card where supported, or a prepaid Visa card everywhere else.

No ID upload and no identity verification. You provide a cardholder name to use the card — that's the only detail we need.

Robinhood Chain, an Ethereum layer 2 built on Arbitrum. Orders are paid in USDG, the chain's native dollar stablecoin. You'll need a little ETH for gas.

As soon as your deposit confirms on Robinhood Chain, Tyvo issues your card. There's no account to set up first.

Not yet. We're rebuilding on Robinhood Chain. Follow us on X or join our Telegram to hear the moment it opens.

Email contact@tyvopay.app with your order details and a real person will get it sorted quickly.

Still stuck?

Send us a ticket and a real person will get back to you.